TrueNorth™ -- Successful Projects, Predictable Outcomes

Compass provides implementation, project management, and customization services that are designed to reduce risk and achieve on-time delivery of Compass solutions and partner technologies. Compass enforces a rigorous set of procedures and standards, beginning with detailed requirements analysis and a thorough understanding of organizational processes and objectives. The Compass implementation team consists of seasoned professionals that are dedicated to the success of nonprofit technology initiatives.

For business software and communications integration projects, Compass utilizes its own proprietary TrueNorth™ project methodology. TrueNorth is the Compass methodology for implementing and managing information technology solutions. It is a tried and proven project management methodology designed by Compass to manage technology projects to successful conclusion with reduced risk and predictable outcomes. TrueNorth addresses the four critical areas necessary for successful IT projects:

• Understanding Business Requirements
• Successful Implementation - Best Practices and Change Management
• Selecting the Right Deployment Option
• End-User Training

All Compass professional services are designed to add value to Compass solutions and assure that information technology initiatives deliver the expected performance and return on investment. Compass delivers comprehensive professional services to help nonprofits implement and manage our technology solutions. IT professional services from Compass are designed to ensure that our clients' technology initiatives are successful, meet delivery deadlines, and streamline business processes.

Compass Professional Services

Successful solutions and integrated communications technologies for nonprofits require careful planning, professional expertise, implementation services, and integration skills. The highly trained Compass professional services team provides the skills and delivery capacity to handle the most complex and challenging technology projects and ensure successful implementation of your technology solution:

• Implementation Services
• Project Management
• Database Management
• Application Integration
• Network Management and Support
• Training